What Should I Do If My Reward Has Been Shipped After I Requested a Refund on wadiz?

✅ Steps to Resolve the Issue if Your Reward is Shipped After a Refund Request

If you’ve requested a refund for your reward, but it has already been shipped, follow these steps to resolve the situation.

📌 Do Supporters Need to Contact the Courier for Return?

No, supporters do not need to arrange the return themselves. The maker will manage the return process with the courier directly.

📌 What Happens if the Maker Doesn’t Collect My Reward After the Refund Request?

If your refund has been processed but the reward is already on its way, the maker is responsible for initiating a return.

In case of any delays in collection, supporters are advised to:

• Keep the package sealed and in original condition
• Wait for further instructions from the maker

You do not need to take action unless specifically instructed by the maker.

📌 How to Contact the Maker for Further Assistance?

To reach out to the maker, please follow the steps below:

1. Log in to [My wadiz]
2. Go to [Funding History]
3. Select the Project Name
4. Contact the maker directly via email for assistance