✅ Can My Reward Delivery Be Delayed?
In some cases, unexpected issues during the production process may cause delays in the shipping schedule of your reward.
Makers usually provide updates about delivery delays and estimated shipping schedules through the News section on the project page.
📌 If your reward delivery is delayed, check the News section first.
✅ How to Check for Delivery Delays
📌 Check the News on the Project Page
The maker typically posts updates regarding the cause of delivery delays and estimated shipping schedules in the News section.
This is the fastest and most reliable way to get accurate information about your reward.
📌 Contact the Maker via Email
If you need more details, contact the maker via the email listed on the project page. You can inquire about the shipping timeline and order status directly.
📌 What to Do If You Can’t Reach the Maker
If you're unable to contact the maker, please submit an inquiry to the wadiz Help Center.
The wadiz team will review your case and guide you on possible next steps.
💡 FAQ
❓ My reward delivery is delayed. How can I check the reason?
Go to the News section on the project page. Most makers post updates there about delivery delays and estimated shipping dates.
❓ What should I do if the delivery keeps getting delayed?
First, check the News section. Then, contact the maker via the email listed on the project page.
If the delivery is significantly delayed and you'd like to cancel your payment, follow these steps:
- Log in to [My wadiz]
- Go to [Funding History]
- Select the Project Name
- Request a refund
❓ What if I can't reach the maker on wadiz?
If communication with the maker is difficult, contact the wadiz Help Center.
They will assist you with the next steps.