How to Process a wadiz Reward Return: A Step-by-Step Guide

✅ How to handle reward returns for global projects on wadiz

• Can supporters contact the courier for reward returns?
  
  No, supporters do not need to contact the courier themselves. Once a refund request is submitted via My wadiz, the maker will manage the return process with the courier.
  
  
  
• refund policy for global projects
  
  Supporters participating in global projects cannot request a refund due to change of mind. However, if the reward has defects or issues, a refund request can be submitted.
  

✅ How to process reward returns

• What happens if the reward needs to be returned during the refund process?
  
  If the reward needs to be returned, the maker will arrange the return pickup with the courier.
  
  
  
• What if the reward is not collected within 3 business days after the refund request?
  
  If the reward is not collected within 3 business days after the refund request, supporters must directly contact the maker via the email provided on the project detail page for further assistance.
  

✅ How to contact the maker on wadiz

1. Log in to [My wadiz]

2. Go to [Funding History]

3. Select the project name and check the maker's Email.

4. For any reward or refund-related issues, contact the maker via the provided email.