wadiz Incorrect or Missing Reward Resolution | Exchange and Refund Process Guide

✅ How to Resolve Missing or Incorrect Rewards in wadiz

If you receive a reward, but some components are missing or the wrong item was delivered, you can request a refund or exchange within 7 days of delivery through [My wadiz].

When making a request, please provide supporting evidence, and the Maker will review the issue and assist with the exchange or sending the missing components.

• Missing and Incorrect Delivery Resolution Process
  
  
  • You must request the exchange within 7 days of delivery through [My wadiz].
  • If you need to communicate directly with the Maker, you can find their email on the project detail page and contact them via email.
  • If communication with the Maker is not smooth or if you need further assistance, you can always contact wadiz Help Center. We will respond within 1 business day on average.
    
    
    

👉 How to Contact the Maker

1. How to Contact the Maker
2. Log in to wadiz.
3. Go to My wadiz.
4. Click on Funding List.
5. Click on Participation History.
6. Click on the project name.
7. Find the Maker's email at the bottom and contact them via email.