✅ wadiz Reward Exchange for Defects
If you receive a reward and find any initial defects or damage, you can request a refund or exchange within 7 days of delivery through [My wadiz]. Please attach relevant evidence when applying for the exchange, so the maker can review and assist with the exchange process.
If 7 days have passed since delivery or if you need to communicate with the maker, you can find the maker's email address on the project page and contact them directly via email.
If communication with the maker is difficult or you need further assistance, you can always submit an inquiry to wadiz Help Center. A team member will review your issue and respond within an average of 1 business day.
🔎 FAQ
- How can I request an exchange if my reward has a defect?
If your reward has a defect, you can request an exchange through [My wadiz] within 7 days of delivery. Please attach evidence when applying for the exchange. - What if I can't communicate with the maker?
If communication with the maker is not possible, you can submit an inquiry to the wadiz Help Center, and we will respond promptly.