✅ How to Handle Reward Exchange Issues on wadiz
If you have returned a reward but did not receive the exchange item, please check the Maker’s email address on the project’s detail page and reach out to them via email.
You can also find the Maker's contact information under the [Reward Information] section at the top of the project detail page.
👉 How to Contact the Maker
- Go to the project detail page.
- Click on the email address under the Maker's name on the right side.
👉How to Find the Maker’s Contact Information
- Go to the project detail page.
- Click on the [Reward Information] section at the top.
- Check the [After-Sales Service Manager and Phone Number] at the bottom.
🔎 FAQ
- What should I do if I exchanged my reward but did not receive the product?
You can find the Maker’s email address on the project detail page and reach out to them via email. Maker contact information is available under the [Reward Information] section. - Where can I find the Maker's contact information for reward exchanges?
You can find the Maker's contact information in the [Reward Information] tab, where you can also directly communicate with them.