What should I do if the delivery of a Wadaesang product is paused?

✅ Wadizwa Shipping Accident 

The delivery product If the shipping status does not change for more than 3 days in the same location, There is a possibility of a shipping accident.

In this case, please proceed with the action according to the procedure below.

 

  1. Delivery incident received by courier 
     

    First, you need to contact the delivery company's customer center directly to file a delivery accident.
    After checking the delivery progress with the courier, you can be informed of the accident and whether it can be processed. 
     

  2. Contact Wadiz Help Center
     

    After checking the courier, please register your inquiry through Wadiz Help Center inquiry registration.
    Based on the received content, Wadiz will check the delivery status additionally and inform you as soon as possible.

    Please convey the following information when you receive the inquiry.
     

    1. Order number

    2. Name of the supporter

    3. Order Options (Reward Name) 
     

👉 Register for Wadiz Help Center Inquiries 

 

Was this article helpful?

Have more questions? Submit a request