If you return a Wa-Delivery product due to a simple change of mind, only the amount excluding the shipping fee will be refunded.
You can directly check the expected refund amount when applying for a return, so be sure to check it before applying.
✅ Important notes when returning Wa-Delivery products
1. Bearing shipping costs for returns due to a simple change of mind
- The supporter must bear the initial shipping fee and return shipping fee.
- Only the amount excluding the shipping fee will be refunded upon refund.
2. How to check the expected refund amount
- The expected refund amount is automatically calculated and displayed during the return application process.
- Check your payment history before applying to confirm the final refund amount.
💡 Frequently Asked Questions (FAQ)
❓ Who pays the shipping fee if I return an item due to a simple change of mind?
In the case of a return due to a simple change of mind, the supporter is responsible for the initial shipping fee and the return shipping fee.
❓ Where can I check the expected refund amount when returning an item?
The expected refund amount is automatically calculated and displayed during the return application process.
Check your payment history before applying to confirm the final refund amount.
❓ Do I have to pay the shipping fee even if I return the product due to a product defect?
If the product is defective, the maker is responsible for the return shipping fee.