✅ Dispatch of Wadiz Rewards
After you actually send the reward, please register the invoice (sending information) immediately in the maker studio [sending/refund management]. If the unregistered status is prolonged, the supporter can proceed with the cancellation of the payment.
✅ How to register shipping information
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Go to the maker studio access → [Send/Refund Management].
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Enter the information you actually sent.
- If the quantity is large, it is also possible to process a batch shipment that can upload up to 300 cases at once. At this time, please upload the template format (courier, invoice number, etc.).
- It is necessary to check if there is an error row after uploading.
📌 Precautions
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Registration of a provisional invoice (arbitrary registration in actual unsent state) may result in an error. Please register the information after the actual shipment is completed.
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If you do not register the invoice immediately after sending the reward, the supporter may attempt to cancel the payment in the meantime.
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The incorrectly entered invoice can be re-registered after initialization before the final settlement, but the settlement may be delayed due to the recalculation of the refund application period.