Project creation
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wadiz Parallel Import Project Guide
✅ What is Parallel Import?Parallel import refers to importing genuine ...
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정기 배송을 해야 하는 경우 배송비는 어떻게 설정하나요?
기본 배송비에 모든 정기 배송비를 포함하거나, 정기배송비를 별도의 리워드로 생성하거나, '후원금 더하기' 방법으로 설정할 수 ...
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What should I offer as a 'special benefit' when making a pre-order?
At least one benefit must be provided among domestic exclusive, specia...
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Can I cancel an ongoing project?
You can cancel a project. However, a penalty may be applied according ...
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프로젝트 작성 시 '검색용 태그'란에는 어떤 내용을 입력해야 하나요?
프로젝트의 검색률을 높이기 위해서 간결하면서도 프로젝트와 연관성이 높은 태그를 입력해 주세요.태그는 최대 10개까지 입력할 수...
Global service
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Who is responsible for shipping delays or losses of global project rewards?
The maker is responsible for loss, delay, or damage that occurs during...
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Are domestic shipping projects and global projects displayed together on the global service home screen?
On the Wadiz Global service home screen (project list screen), all pro...
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What is a Wadiz Global Project?
✅ What is the Wadiz Global Project?The Wadiz Global Project is a servi...
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HS Code (6 digits) Provision Guide and Usage Guide
✅ What is an HS Code?HS Code is an international common item classific...
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Wadiz Global Shipping Agency Service Application and Usage Guide
✅ What is Wadiz Global Delivery Service? Wadiz offers a "Global Delive...
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Can I run a global project with food Rewards?
You can ship some processed food Rewards overseas through global proje...
Compliance review
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How is the adult verification project being conducted?
✅ What is the adult authentication setting function, and when do you u...
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E-book Project Copyright Protection Guide
Note: This guidance applies equally to all Makers. To protect your e-b...
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Digital Reward Design Guide
1. Why should I include the available period? According to Wadiz's Sh...
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Intangible Rewards Draft File Submission Guide
✅ Why do you need a super file? Unlike physical rewards, intangible r...
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How do I sign a joint guarantee agreement?
✅ What is a joint guarantee? It is a promise that the representative ...
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What is a suitable photo for a Maker Profile picture?
✅ Wadiz Maker Profile Picture To increase the credibility of the ...
Advertising
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Check the Ad creative response of the Targeted Ads with CTR!
You can check whether the ad creative of the Targeted Ads is appealing...
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If you're new to Targeted Ads, be sure to check this out!
'Targeted Ads' refer to ads that are exposed on Facebook or Instagram ...
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What is 'Wadiz Pre registration service'?
✅ Wadiz Pre registration service 'Wadiz Pre registration service' re...
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What is wadiz Post-Payment?
Post-payment' is a payment method in which advertising is carried out ...
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What Advertising Products Does wadiz Offer?
✅ wadiz Advertising ProductsThrough wadiz’s paid advertising products,...
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Can I check the target Ad budget cost in advance?
✅ Target Ad Budget Calculator If you enter the target number of Save n...
Partner services
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What is Wadiz Partner Service?
Wadiz's official partner provides a variety of services needed to proc...
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What are the contract and payment methods for Partner Services?
✅Wadiz Partner Service AgreementUpon application, check the terms and ...
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Are there any marketing-advertising agency services provided by Wadiz?
A marketing agency service is a service in which a professional agency...
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Is there a Wadiz Story creation agency service?
What is the Story creation agency service? This is a service where off...
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Is there a service that only creates or manages wadiz advertising materials?
Through Wadiz Partner Services We're just making commercial materials,...
Featured collection
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What is an Exclusive Collection for Expert Subscription?
✅ Wadiz Expert Subscription Exclusive Collection This is a Featured Co...
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How do I participate in the special exhibition?
✅ How to participate in the Wadiz Special ExhibitionIf you want to par...
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When can I communicate with the Project Director (PD)?
✅ Wadiz Project Director After confirming the content you submitted fo...
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What is the cost for participating in the experience group event?
✅ Cost of special exhibition by Wadiz Experience Group For makers who ...
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Can I participate in multiple Featured Collection?
✅ Wadiz Featured Collection Duplicate Participation It is difficult to...
Dispatch
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How can I check the supporter's personal customs clearance code?
✅ Wadiz Personal Customs Clearance Code Confirmation Once the project ...
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How should I handle a situation where a supporter only paid for the 'Remote Area Shipping Fee' Reward?
If you provide the supporter information by registering an inquiry wit...
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Are there specific courier companies I can select when registering shipping information?
✅ Wadiz Courier Company Confirmation You can only select domestic cour...
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If the launching soon is in progress, can I check the personal information of the notification applicant?
✅ Wadiz Launching soon Subscribe to Notification Applicant Information...
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If the Safe Number is Released, Can I Not Contact the Supporter?
✅ Wadiz Safe Number Release Once the safe number is released, you can ...
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Is there an expiration date for Safe Number?
✅ Wadiz Safe Number Expiration Date Safe numbers are valid for up to 6...
Payment cancellation/Refund
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How do I handle refund requests from supporters?
✅ Refund Handling for wadiz MakersPlease process “Approve” or “Reject”...
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Can we restrict refunds for the supporter simply changing their minds?
✅ Wadiz Simple Change of Mind Refund LimitedDepending on the reward ch...
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After rejecting a supporter's refund request, can it be approved again?
Once returned, the refund request cannot be re-approved by the maker s...
Payout
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[Temporarily Suspended] Is there a way to receive the Final Payout quickly if the project was conducted with Digital Reward?
We would like to inform you that the 'Fast Final Payout using Guaran...
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How to Use the Pre-Order Settlement Service
※ This guidance only applies to Korean makers (if you have a registere...
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Is a commission fee charged on pledges?
✅ Wadiz Pledge Commission Fee Since pledges generated through Wadiz ar...
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Can I change the tax invoice issue date?
✅ Wadiz Tax Invoice Information Change It is difficult to change tax i...
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When should I report sales if I receive settlement payments in installments?
✅ Wadiz Installment Settlement Sales Reporting Please report sales bas...
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Do we report sales for portions paid with points and coupons?
The amount of coupons and points used is included in the sales declara...
Store
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How do I request warehousing for Wa Delivery products?
✅ How to Request Warehousing for Wa Delivery Products You can register...
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How do I apply for the Wa-Shipping service?
✅ How to apply for Wadiz shipping service First, create a Store Projec...
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What are the advantages of using Wa-Shipping service?
✅ Advantages of Wadiz Shipping Service Your project can be exposed and...
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Is there an introduction to the 'Wa Delivery Service'?
If you have opened a Store Project, check the 'Wa Delivery Service Int...
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Can I modify the settlement account information for a Store project?
Please submit your inquiry through the Wadiz Help Center inquiry regis...
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When writing a Store project, what should I write in the project changes?
If there are any differences from the previous funding or pre-order pr...
Other
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Why Should I Check Supporter Messages Frequently?
The 1:1 inquiry messages left by supporters are not real-time chats, b...
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How do I subscribe to the Maker newsletter?
✅ Maker newsletter subscription Click [Subscribe to Newsletter] at the...
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What is a Maker Profile admin?
✅ Maker Profile Admin It refers to a member who can manage the Maker P...
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Do the followers who receive notifications differ depending on the category type of the Maker's News?
✅ Wadiz Follower Notification Target The notification target varies de...
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How do I send notifications to followers?
✅ How to send Maker Follower Notifications If you have 50 or more foll...
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How do I conduct a survey for my followers?
If you register a survey on your Maker Profile, your followers can par...