Is partial payment cancellation or partial refund possible?

Only full payment cancellation is possible until the end of the project, and partial payment cancellation or partial refund for each reward is possible after the project ends.

 

 

wadiz partial payment cancellation

Before the project ends, partial payment cancellation for individual rewards is not possible, and only full payment cancellation can be made.

 

  • Before the project ends (Payment Cancellation)

    • Only full payment cancellation is possible.

    • Partial payment cancellation for individual rewards is not possible.


  • After the project ends and before shipping (Payment Cancellation)

    • Full payment cancellation is possible.

    • Partial payment cancellation for individual rewards is also possible.


  • After shipment (Refund)

    • Full refund requests are possible.

    • Partial refund requests for individual rewards are available.

    • Refunds due to a change of mind are not available. We kindly ask for your understanding.



How to Apply for Partial Cancellation or Partial Refund

  1. Log in to wadiz.

  2. Click [My wadiz] → Funding History

  3. In [Funding History], click the project name → Click the [Cancel Payment] button or [Request a refund] button 

 

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