Hello, this is Wadiz.
We would like to inform you about the issue related to the operation of the Biz Center that occurred over the weekend.
As the ad creative guidelines of global social media companies, including Meta, have been continuously strengthened recently, Meta is temporarily blocking accounts.
It has been confirmed that the Wadiz Targeted Ads account through the Biz Center was suspended several times from June 1 (Sat) to June 2 (Sun).
Currently (June 3), it is operating normally, and we are continuously checking Meta's guidelines.
We apologize for the temporary suspension of the Maker's targeted ads in this process.
If you have any questions, please contact us through Help Center Inquiry or info@wadiz.kr and we will reply quickly.
Wadiz will listen to the valuable opinions of Supporters and Makers and do our best to provide better service.
Thank you.
Wadiz Dream.
FAQ
What happens to ad spend if the ad is suspended?
Ad spend is also suspended, so no payment is made.
I couldn't secure the number of subscribers due to the ad suspension. Is it possible to adjust the project period?
It can be adjusted. Please contact us if you need an adjustment.
Why is this problem happening?
Wadiz Targeted Ads are sent out through Meta's Wadiz account.
Recently, issues regarding advertisements or content on social media have been expanding, and Meta is conducting automatic control through AI.
The Wadiz account is sending out various materials, so it is being blocked according to simple conditions.
What are Wadiz's plans for the future?
Wadiz is preparing to change the method of transmission through Meta.
At the same time, Wadiz's guide is also changing to match Meta's guide.
We will prepare to stabilize it as soon as possible.