[wadiz] Transparency Report Vol. 10

#TRUST & SAFETY · Platform Operations Report — Vol. 10

From Pre-Approval to End-to-End AI Monitoring.
We’re sharing the results of this week’s measures to ensure platform trust.


 

Publication Date

June 29, 2026

Operating Period

June 21 — June 27

Publication Frequency

Every Monday

 

01 · This Week’s AI Monitoring Operations

🔍 Monitoring Project

245items

📄 Revision Requests

28items

⊘ Hidden

2items

✓ Average processing time

1day

Here are some representative examples of issues that wadiz detected and corrected before supporters encountered them this week.

CASE 01: Case of Misleading Advertising for Medical Procedures
Beauty / Amendmentto the Cosmetics Act

01 · Detection

AI Monitoring

AI monitoring detected content in a cosmetics project story that included an image depicting a facial injection procedure.

02 · Review

Moderator Review

We verified, based on the “Cosmetics Act” and the “Labeling and Advertising Act,” whether the images of injections and procedures could mislead consumers into believing the cosmetics had medical or pharmaceutical effects.

03 · Action

Request to Amend Story

We requested that images evoking medical procedures be modified, and the maker has completed the changes.

CASE 01 Detailed Case
It’s a cosmetic product, but a photo of an injection procedure? — Cosmetics and medical procedures are different.
A cosmetics project used a scene of an injection procedure on the face as the main image for the Story. This created a situation where consumers could mistakenly believe the product delivered results comparable to skin treatments or pharmaceuticals. Since cosmetics are products that act on the skin’s surface and cannot claim to treat diseases or provide medical treatment effects (Cosmetics Act and Act on Fair Labeling and Advertising), wadiz detected this issue during monitoring, requested a correction of the image, and the maker has since made the necessary changes.


 

 

02 · Key Issues This Week

These are cases where we took action following reports and post-publication monitoring after projects went live.

"It looks just like our Story" — Report of Similarity in Content Structure
Details of the Report
A maker reported a copyright infringement, claiming that the story structure, narrative progression, and certain advertising expressions of another project were similar to their own content.
Verification & Action
Upon review, we confirmed that images of the maker’s own products had been used for comparison without the rights holder’s consent. We determined that this raised potential issues regarding copyright and labeling/advertising regulations, so we requested that the images and expressions be modified or corrected, and the relevant expressions have since been corrected.

 

 

"30,000 won just to return an item?" — Adjustment of Excessive Return Shipping Fees
Identified Comments
In a home appliance project, return shipping fees were set at 15,000 won for unopened items and 30,000 won for opened items. In particular, the 30,000-won fee for opened items was considered excessively high compared to the product price (around 40,000 won), leading to a series of comments from supporters stating that it “effectively prevents returns.” Some even mentioned the possibility of reporting the issue to external agencies.
Verification Results
Wadiz requested that the maker clarify the criteria for calculating return shipping fees. The maker eliminated the distinction between opened and unopened items and the 30,000 won fee, standardizing the return shipping fee to a flat rate of 10,000 won and revising the relevant notice. Additionally, the maker individually refunded the difference to supporters who had already returned items under the 30,000 won fee.

 
Directions for Operational Improvements
Wadiz will continue to closely monitor reports and supporter comments even after this issue has been addressed. We will mediate matters involving rights disputes through fair procedures and improve conditions that place an excessive burden on supporters to ensure they are at a reasonable level.


 

03 · This Week’s Operational Summary

This week, we thoroughly reviewed not only AI monitoring but also all reported issues and supporter comments.

1
Status of AI Monitoring Actions
We monitored 245 projects, of which 28 resulted in requests for corrections from makers and 2 resulted in removal from view.
2
We took action based on post-launch monitoring, reports, and comments
For copyright complaints regarding content similarity, wadiz mediated to help both parties reach an amicable agreement. Additionally, we resolved an issue involving excessive return shipping fees—which had been as high as 30,000 won at launch—by adjusting them to 10,000 won and refunding the difference to existing supporters.
3
We’ll take a closer look again next week
The next Transparency Report is scheduled to be published on July 6, 2026. wadiz will continue to disclose its operational status and key action cases, and we will maintain an environment where supporters can participate with confidence.



 

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wadiz Transparency Report Vol. 09  Go to →