If you provide the details through the Wadiz Help Center, we will quickly proceed with the collection process for the delivered product.
✅ How to handle products delivered after Wa-Shipping order cancellation
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If you receive the product after canceling the payment
If the product is delivered even though the payment cancellation for the Wa-Shipping product has been completed, you can quickly retrieve the product by registering an inquiry at Wadiz Help Center.
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How to register an inquiry
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Please provide your order number, supporter name, and inquiry details accurately.
- After confirming the received details, Wadiz will quickly proceed with the product collection process.
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Please provide your order number, supporter name, and inquiry details accurately.
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How to check order history
- After logging in, access MyWadiz.
- Store → My Purchase → Check the order history in Project Details.
- After logging in, access MyWadiz.
- Precautions
Before registering an inquiry, be sure to check in MyWadiz whether the order is in a payment cancellation state before submitting.