How do I set the reward shipping period?

Wadiz Reward Shipping Period Setup

  • You can set this directly in Maker Studio → [Schedule].

  • Since payments take place for 2 days after the project ends, the shipping period must be scheduled after the payment period.
    Example: If the project ends on February 10, 2024, payments are processed on February 11–12. Therefore, the shipping period cannot be set for Feb 1–10, but must be after the payment days.

  • If shipping is delayed, supporters may request refunds. Always set the shipping period based on when rewards are actually ready to ship.

  • For agricultural or fresh food products, it’s recommended to ship after weekends or holidays, and consider your daily shipping capacity when setting the period.

👉 Path to set project period
Wadiz Main > top right [My Wadiz] > top left [Maker Tab] > click project name > Maker Studio [Schedule] > Set Project Period > [Save]

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