When should I use “Direct Delivery”?

Wadiz Reward Direct Delivery Processing

  • If you register a reward as Direct Delivery, you cannot enter courier or tracking number information.

  • If you actually shipped via courier but registered it as Direct Delivery, it may cause increased delivery inquiries from supporters.

  • With Direct Delivery, supporters must click the “Confirm Receipt” button after receiving the reward.

  • If they do not click, the system will automatically mark it as delivered 7 days later.

  • Because Direct Delivery generally takes longer to be processed than standard courier shipping, final settlement may also be delayed.

  • Unless the reward is intangible (e.g., digital content), courier shipping is recommended to ensure accurate delivery information.

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