✅ Wadiz Safe Number
A safe number is a disposable phone number used to protect the supporter's personal information.
Introduced on March 21, 2023, supporters are required to use a safe number instead of their actual phone number when contacting supporters or delivering shipping information to courier companies. You cannot check the actual contact information of supporters who have completed payment, and can only check it through the safe number. You can check the safe number in Maker Studio.
📌Advantages of using a safe number
- Reduced risk of personal information leakage
- Preventing abuse of supporter phone numbers
- Supporters can safely participate in the project
✅ Wadiz Safe Number Creation and Usage Guide
| Category | Creation Time | Validity Period | Usage Period |
|
Funding Pre-order |
Can be created directly in [Shipping & Refund Management] from the day after final payment is completed | Up to 60 days from the date of creation | Final settlement date +7 days, then automatically released |
| Store | After payment is completed, the supporter's contact information is automatically created as a safe number | Up to 60 days from the date of creation | Purchase confirmation/order cancellation/refund completion date +7 days, then automatically released |
⚠️ Precautions
- To prevent leakage of supporter's personal information, the safe number is automatically released after the expiration date.
- You must create a safe number first to download reward shipping information.
- If the safe number's expiration date is within 15 days, you can regenerate the safe number.