How is a negative balance (outstanding balance) handled?

After settlement, negative settlement may occur if there is a refund, cancellation of settlement or penalty, or other reasons that require the maker to pay Wadiz.

Example if negative settlement may occur

Reason for occurrence	Description
Refund occurred after settlement	In the event of additional refund of supporters after payment of settlement amount
Cancellation of payment or authorization	If payment is canceled through credit card company, PG company, etc. after the refund period
If the settlement amount is negative	If the settleable amount is less than what the maker has to pay to the company
Additional Reflection of Costs	Penalty is reflected after settlement
Settlement error correction	If mis-payment, duplicate payments, calculation errors, etc. are identified
Other reasons for return of contracts, terms and conditions and policies	If there is an amount that needs to be returned according to the terms and conditions or policies

✅ Where can I find the negative settlement?

If negative settlement occurs, you can check it through the route below.

a statement of accounts
Maker Studio Settlement Screen
an informative e-mail

✅ How do I pay for negative settlement?

In the event of negative settlement, we will inform you of the following information through the settlement statement or separate e-mail.

negative settlement amount
grounds for calculation
a payment account
due date of payment

The negative settlement is basically charged based on the KRW amount stated in the settlement statement, and in the case of global makers (manufacturers of non-Korean businesses), fees may be incurred during the exchange and remittance process.

✅ Payment deadline

The negative settlement must be paid within 7 business days from the date of the claim notice.

If it is unavoidable to pay within the deadline, please contact us in advance through the customer center and we can answer you after checking.

✅ What happens if I don't pay?

If the negative settlement amount is not paid by the payment deadline, necessary measures may be taken, such as restrictions on service use, restrictions on project progress, or bond collection procedures.

※ The negative settlement caused by the cancellation of the payment due to an overseas credit card company's payment dispute may be deducted from the settlement due to payment.

✅ If there is an objection to the negative settlement amount

If you have any objections to the negative settlement amount or calculation details, please contact the customer center.

Objections must be filed within the payment deadline, and the payment deadline is not automatically extended only by filing an objection.